- Sign in to the platform
- Select Communications
In this tab you can use the drop down box to choose your message type: Thank you message or Regular Update.
Once you've selected the messaging type, you want upload a PDF (recommended A4). This PDF is what donors will receive in their Good2Give account.
What's the difference between the two message types?
- A Thank you message is sent to donors only once, when they initially donate to your charity.
- A Regular Update is sent to donors after their funds are received by your charity. You can only have one Regular Update active at any time, so when submitting a new one this will overwrite the existing update.