How do I post a thank you message/regular update?

  1. Sign in to the platform
  2. Select Communications

In this tab you can use the drop down box to choose your message type: Thank you message or Regular Update.

Once you've selected the messaging type you want upload a PDF (recommended A4). This is what donors will receive in their Good2Give account.

What's the difference between the two message types?

  • A Thank you message is sent to donors only once, when they initially donate to your charity.
  • A Regular Update is sent to donors after their funds are passed to your charity. You can only have one Regular Update active at any time, so when submitting a new one this will overwrite the existing update.

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