What is Volunteer Matching?

To submit a Volunteering Matching request online, your organisation needs to have the online Volunteering Matching module enabled.  If you don’t see the Volunteering Matching Tab, speak to your CSR Manager to see if this feature can be enabled for your organisation.

Your volunteering activities can now be matched by your organisation through the Workplace Giving Platform as a monetary donation.  Your organisation will match your individual or team volunteering activities subject to any matching caps applicable to your organisation.  

You can submit a request for volunteering to be matched at any time and you will receive a notification by email advising the outcome of your submission.

Before you apply you will need:

  • The Volunteer Matching Module enabled by your employer.
  • An evidence file confirming that you have completed your volunteering.  The file should confirm the charity name, time period when you volunteered, and the number of hours that you volunteered.  Image file formats supported include:  .doc, .docx, .jpg, .jpeg, .png or .pdf.
  • Sufficient Matching allowance remaining.  You can check your remaining matching allowance on the Volunteer Matching Tab.

To apply for volunteering to be matched by your organisation, submit a request by following a few simple steps:

I am a first time Workplace Giving user

  1. Navigate to your organisation’s signup page.
  2. Select the Register Now button.
  3. On the Choose my Charities screen select the Volunteer Matching button
  4. Request for your offline donation to be matched by selecting the Create a New Submission button.

I am a registered Workplace Giving user

  1. Login to the Employee Portal using your Good2Give Workplace Giving Platform credentials.
  2. Click on the Volunteer Matching Tab
  3. Request for your offline donation to be matched by selecting the Create a New Submission button.

Create a New Submission

  1. Complete the Volunteer Matching Request Form
  2. You will be advised of the estimated matching amount when filling out the form.
  3. Complete the application request by clicking the Submit button at the bottom of the request form.
  4. You will receive an on-screen notification and an email notifying you of the outcome of your request.

    In some circumstances when the amount of your donation exceeds your organisation’s approval limit, your submission may be referred to your CSR Manager for further review. You will receive an email notification once your CSR Manager has reviewed your application.

  5. Your submission appears in the submission summary in the Volunteer Matching Tab.
  6. Once your submission has been approved your donation will appear in the My Giving History screen.

Frequently Asked Questions

How can I submit a request for volunteering to be matched?

You will first need to sign into the Workplace Giving Platform.  Once signed in you can create a new submission from the Volunteer Matching Tab.

How does my Volunteering get matched?

Your organisation agrees to match your volunteering at hourly rate.  The amount that is determined to be paid to the charity is calculated using the number of hours your volunteered multiplied by your organisation's hourly rate.

Click here to find out more.

How much will my organisation match?

This will depend on a number of factors including, the number of hours you have volunteered, the hourly rate your organisation matches volunteering as well as any matching cap limits that may be applicable to your organisation.

When does my donation get matched?

Click here to find out more.

Why was my donation not fully matched?

If your organisation has a matching cap allowance and your remaining matching allowance is not enough to cover the calculated matched amount, the Workplace Giving Platform will partially match your volunteering up to the matching cap limit. Contact your CSR Manager for more information about your matching cap allowance.

Click here for more information

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